| Some
tacky lawyers' advertising campaigns are outrageous and David Band
believes that is the cause of the unfortunate demise of law as a respected
profession.
These attorneys spend tens of thousands of dollars
on cookie cutter generic commercials that are sold TV time across the
country with many different attorneys, all with the exactly the same
slogans and with the identical "satisfied clients" - in
these tacky adds which are carefully proven to get the attention of
gullible prospects. These
visible PI lawyers with large TV advertising budgets (one in New
Orleans spends some eight million dollars on advertising alone) only have
impersonal mass production "mill" operations to use "adjusters" and paralegals to negotiate
directly with the insurance companies instead of the lawyer.
These techniques are
downright unethical as ethical guidelines for lawyers require that
only licensed lawyers are qualified to make direct contact with the
courts, other lawyers and claims adjusters to negotiate claim.
Further, these aren't true Lawyers in the traditional sense of
the word - they handle ONLY personal injury, and aren't qualified to render
an opinion on most tangential issues that often come along with a person,
such as domestic relations, traffic, criminal, bankruptcy, business law,
etc. And the personal injury matters they do handle are not given any
kind of priority but rather take a back burner to the advertising
budget. The attorney whose face is seen in the commercials NEVER
goes into the courtroom, but rather some inexperienced lawyer in the
office on a cut rate fixed salary based after one year on a straight
percent of his collections will handle the case.
. Furthermore, to show perfectly healthy
people (actors) gassing up their car, going on with their lives without any pain
or obvious injuries whatever, with a pitch for how many hundreds of
thousands of dollars the lawyer has gotten for them, is absolutely outrageous.
Personal Injury isn't a lottery. These advertisers are creating the false impression that you don't need to have a genuine injury, with
paid
actors acting like clients who've just won the lottery. The small
print says "dramatizations", but anyone with a grain of sense
should realize that this is not a fair picture of the real state of
affairs for any legitimate plaintiff who settles a big case. If
those clients had actually had such serious injuries to warrant such large
awards, they would be in obvious pain, limping, and wouldn't be hardly so
happy. In fact, they would have very much preferred that the
accident never have happened at all.
The
fact is those big advertisers do NOT get top dollar for the clients, won't
really fight for the clients on difficult cases, rarely take difficult
cases, and are set up
to get quick and not necessarily top dollar settlements, through the use
of adjusters and paralegals in those offices used
to handling mostly very routine cases. Screeners carefully take the
facts of each case and the client is politely advised that "It's
not the type of case that the attorney will accept" if the client
received a traffic ticket, if there was no insurance, if the injuries were
only minor or some soft tissue. David Band
takes many cases the big mills won't take and gets top dollar for them,
even with difficulties to overcome.
It's actually
unethical for the "adjusters" in those lawyer's offices to negotiate
directly with the insurance company's representatives since negotiation
is an
attorney function exclusively - but they go right ahead doing it.
Many insurance companies are investigating improper contacts from persons
other than the lawyer himself, but in the meantime, the big mills
continue. And they're squeezing out many small law firms.
The client with a
legitimate claim should be on the lookout for promoters and hucksters - and
the new breed of assembly line lawyers no longer in
the style of Perry Mason and the great lawyers of our times. David
Band, regularly in the court houses where personal injury cases are tried,
can say categorically that all of these advertising attorneys
rarely personally try a personal injury. It's amazing, but
you rarely see Morris Bart or Frank D'Amico in the court house at Civil
District Court. Prospective clients need to understand that they are merely
being lured to a mass claims processor that's mostly good to grind
money out of injured peoples' misfortunes - and is not going to be
sensitive to the client's very personal needs. If the client even
gets a chance to talk to the attorney, he will rarely be able to receive
advice on other tangential legal issues out of the personal injury
specialty, such as divorce, custody, general business transcation,
criminal law, and other issues which often come up in the context of a
personal injury claim.
The misleading adds demean the profession and embarrass legitimate law firms.
In fact because of this tacky advertising, the public at large is becoming
very skeptical of lawyers in general, making large verdicts and the job of
legitimate attorneys all the more difficult. The Supreme Court says
advertising is free speech for lawyers available to all, but the profession
should use a modicum of good taste to remain a "profession".
In any event, unethical contacts between "adjusters"
or paralegals in these advertiser's offices may well lead to disciplinary
action.
There are plenty of good informative lawyers' adds on TV these days - just
still a few too many that spoil the image of the profession for everybody
else.
Further, the rules of ethical
conduct for lawyers have recently been changed to require that attorneys
may NOT offer cash advances to clients as an inducement to the employment
of the attorney, may not charge excessive interest on any such loans, and
must include a description of these new ethical requirements in the
Retainer Contract. Lawyer
Advertising needs to focus on the
good that lawyers can do, rather than the money aspects solely. |